We Provide Three Levels of Managed Service Plans:
ebElite – Our highest tier of service, for clients requiring remote support
- 24 x 7 monitoring on workstations and servers
- Antivirus and Malware protection (ebGuard)
- Our ebProtect solution powered by Open DNS for a higher level of security
- Unlimited remote support
ebShield – A full suite of protection
- 24 x 7 monitoring on workstations and servers
- Antivirus and Malware protection (ebGuard)
- Our ebProtect solution powered by Open DNS for a higher level of security
ebEssential – A budget-friendly option that keeps your company protected
- 24 x 7 monitoring on workstations and servers
ebEssential, ebShield and ebElite can be customized to add the following:
- Exchange Management, to manage your email environment
- Management of network devices such as firewalls and switches
- Managed Backup Subscription (ebVault)
- Onsite backup and redundant cloud storage as a disaster recovery solution
- Hardware as a Service (HaaS – ebSecure)
- Managed firewall protection service
- Office 365 add-on services, including cloud-to-cloud backup, email archiving, spam protection, firewall, and more
- Onsite Support Hours
- For our clients who want more than remote support, we offer onsite hours that can be included in the plan