We Provide Three Levels of Managed Service Plans:

ebElite – Our highest tier of service, for clients requiring remote support
- 24 x 7 monitoring on workstations and servers
- Antivirus and Malware protection (ebGuard)
- Our ebProtect solution powered by Open DNS for a higher level of security
- Unlimited remote support

ebShield – A full suite of protection
- 24 x 7 monitoring on workstations and servers
- Antivirus and Malware protection (ebGuard)
- Our ebProtect solution powered by Open DNS for a higher level of security

ebEssential – A budget-friendly option that keeps your company protected
- 24 x 7 monitoring on workstations and servers
We Customize!
Any of our Managed Service Plans can be completely customized to give you just the right levels of protection for your business needs. Choose a service level above, or let us tailor a plan just for you. Our Managed Service Plans make it easy to leave your IT concerns to eb Logix, so you can get back to business.

ebEssential, ebShield and ebElite can be customized to add the following:
- Exchange Management, to manage your email environment
- Management of network devices such as firewalls and switches
- Managed Backup Subscription (ebVault)
- Onsite backup and redundant cloud storage as a disaster recovery solution
- Hardware as a Service (HaaS – ebSecure)
- Managed firewall protection service
- Office 365 add-on services, including cloud-to-cloud backup, email archiving, spam protection, firewall, and more
- Onsite Support Hours
- For our clients who want more than remote support, we offer onsite hours that can be included in the plan