Our Services

IT Consulting

Take Away the Headache of Daily IT Issues

It’s such a challenge these days to find the proper solution to daily IT challenges. There’s no need to worry, we have your back! The eb Logix team of professionals can provide IT consulting to assess your needs and deliver an action plan for implementation.

IT Support

Network Support

Whether you need support on an existing network or help in the infrastructure design, we are the team for you. With over 100 years of combined experienced our team can deliver comprehensive solutions to fit your business needs. We realize that there is no “One Size Fits All” in regards to networks. That’s why we offer a free no obligation Needs and Technology Assessment.

Desktop Support

Maintaining workstation hardware can often be a headache for many companies. Our team can not only maintain your existing equipment, but also recommend new solutions before these systems become nonfunctional or outdated. Our remote monitoring software assists us in developing a short or long term plan that’s scalable to your needs while being mindful of your budget.

Helpdesk

Our helpdesk is your IT team of professionals. Whenever your employees have IT issues it directly effects their ability to be productive. Using our dedicated helpdesk team, we can solve most issues over the phone getting productivity back on track. We are just one phone call away! Simply call 610.813.4900 or email support@eblogix.com to enter a support ticket. Eb Logix makes your problem our priority!

Remote Monitoring & Maintenance

We provide a proactive approach to your computing environment with our remote monitoring software. The eyes of our team are focused on identifying potential problems before they happen. We have a state of the art monitoring center where our team studies trends and detects problems.

Our software is installed on your IT workstations and servers. This software will alert our team of unfavorable conditions allowing us to act before disaster strikes. When a problem is identified, our team can in most cases remotely fix the problem with no disruption to the end user.

Software Licensing and Management

Trying to stay on top of your software licenses can be a fulltime job. Software compliance is an important issue but difficult to manage. We’d like to take that worry out of the picture. Here at eb Logix, we recognize that software is what drives most businesses today. We can assist in the procurement of licenses and also notify you when it’s time to update an old version or renew an expiring license.

IT Vendor Management

Let eb Logix be your safety net

eb Logix can help you select, manage, and maintain the best hardware and software solutions for your business needs. We work with third-party vendors on your behalf to ensure that your software versions and licenses are up-to-date, your hardware warranties are properly registered, and you’re receiving the best possible pricing on the products and services you receive from each vendor. No need to spend your time looking up product keys or serial numbers or figuring out which vendor to contact every time you have an issue. Simply call eb Logix. We’ll take it from there!

Outsourcing your IT

Our team is your IT department

Small businesses today are faced with many technical challenges. You aren’t in the technology business, but technology is a driving force of your business. It’s expensive to hire qualified personnel to handle the daily IT issues let alone have the staffing to design, build and maintain infrastructure. eb Logix can take over your technology efforts so you can focus on optimizing your business.